Text message opt-in
Last updated November 8, 2026
Atefeh Sadri, operating as Atefeh Skin Lab, sends text messages only to clients who agree to receive them, and only about appointments they have booked. This page shows how clients give that consent.
Online, when booking
Clients book at our online booking page. The text-message checkbox is in the last step, next to the mobile number. It is optional and unticked by default, and the booking goes through whether or not it is ticked. Screenshots of the live booking page, taken October 26, 2026:
The checkbox and its wording, exactly as they appear on the booking form:
By phone or in person
When a client books by phone or at the studio, we ask before turning on texts:
“Would you like appointment reminders by text from Atefeh Skin Lab? They include links to manage your booking and sign consent forms, up to 4 messages per booking. Message and data rates may apply. You can reply STOP to opt out or HELP for help at any time.”
Texts are turned on in the client's record only if they say yes. Otherwise we contact them by email.
What clients receive
- Appointment reminders, with links to manage the booking and sign consent forms before a visit. Confirmations and cancellations come by email. Never marketing.
- Up to 4 messages per booking.
- Message and data rates may apply.
- Reply STOP to opt out at any time.
- Reply HELP for help, or contact us at admin@atefehskinlab.com or (604) 356-2020.
- Texts come from an automated number that can't take calls or read other replies.
The full terms are in the SMS Terms section of our Terms & Conditions, and how we handle mobile numbers is in our Privacy Policy.