Terms & Conditions
Last updated November 8, 2026
About these terms
This website and our booking service are provided by Atefeh Sadri, operating as Atefeh Skin Lab, in British Columbia, Canada. By booking with us or using this website, you agree to these terms and to our Privacy Policy.
Bookings
Bookings made online are requests until we confirm them by email. You can change or cancel a booking using the link in your confirmation, or by contacting us.
Please give at least 24 hours' notice to cancel or reschedule. Late cancellations and missed appointments may be charged in full.
SMS Terms
The Atefeh Skin Lab appointment texts program, operated by Atefeh Sadri, sends reminders by text for appointments you have booked with us, with links to manage your booking and to sign consent forms before your visit. Confirmations and cancellations come by email. We never send marketing by text.
- How you join: by ticking the text-message box when you book online, or by telling us yes when you book by phone or in person (see how). Texts are optional and not required to book.
- How often: up to 4 messages per booking.
- Message and data rates may apply.
- Reply STOP to opt out at any time. You'll receive one text confirming you've been unsubscribed, and no further texts after that. You'll still receive appointment emails.
- Reply HELP for help, or contact us at admin@atefehskinlab.com or (604) 356-2020.
- Texts come from an automated number that can't take calls or read replies other than STOP and HELP, so please use the contact details below to reach us.
- Carriers are not liable for delayed or undelivered messages.
How we handle your mobile number and consent is described in our Privacy Policy. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
Website content
Information on this website is general and is not medical advice. Please tell us about any health conditions before your treatment.
Changes to these terms
We may update these terms from time to time. The current version is always on this page, with the date it was last updated. These terms are governed by the laws of British Columbia and Canada.